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Behavior versus Context
I think the Internet is slowly becoming the medium of choice for almost all marketers.
Why?
Because it has the reach, the frequency, the measurability, and the ability to target like no other medium. And its incredibly easy to buy. More reach. More frequency. More accountability. More efficiency. Easier to buy. How can you beat that? You can't.
Someday advertisers and their agencies (i have some doubts about the latter) will wake up to this fact. The ones who have woken up already are doing great. The ones who haven't are continuing to waste the proverbial half of their advertising dollars they know don't work.
There is a lot of noise these days about paid search. And for good reason. Google is a wonderful story. It's headed to a much anticipated IPO. Yesterday, Yahoo introduced its own proprietary search service and is going after Google hard. So is Microsoft. And they should. Because paid search works. It has reach, frequency, is incredibly measurable, its efficient, and its easy to buy. In less than two years, paid search has become a $2 billion business and has captured 25% of the Internet ad market. Some say that paid search is going to be a third of the Internet ad market this year. And I don't doubt it.
But paid search will start leveling off and as it does, the leading providers are offering contextual advertising networks as the next big thing. If you buy the keyword "mortgage" on Google, why not buy an ad on every Internet page that has the word "mortgage" on it. That's the idea behind Google's AdSense and other contextual networks that are popping up to service this market.
But contextual targetting may not be the best the Internet has to offer. If someone types in "mortgage" you do know that they are interested in a mortgage. But running an ad for a low rate mortgage on a news story about mortgage foreclosures in low income neighborhoods doesn't make any sense.
Contextual advertising doesn't tell you much about a person's behavior. Do they really want to take out a new mortage because they are on a page that is talking about mortgage? Who knows.
But what if a person has been getting mortgage quotes every day for the past month? That's behavior. And I think behavior is a better indicator of purchase intent than context will ever be.
So I think the next big thing in Internet advertising will be behavioral targetting. And I think it could be as big or even bigger than paid search. I've made a bet on this market with my investment in Tacoda Systems and I am excited to watch the market for behavioral targetting develop.
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Tracked on Feb 21, 2004 12:05:52 PM
Posted February 19, 2004 in Venture Capital and TechnologyComments
Funny. We in the email marketing business (and database marketing business) have been saying this for years. Its the "broadcast media" people who are acting like they just discovered something round which will facilitate motion.
Posted by: Michael Wexler | Feb 20, 2004 2:58:28 PM
I agree with you, Fred, especially about ad agencies being caught with their pants down.
The trouble ad agencies have is that there's no huge incentive for them to sell cheap, effective, accountable advertising. As a hired creative, your career is rewarded in proportion to how many TV spots you can sell to the client. So everybody spends 90% of their time trying to sell TV spots to the client, regardless of how smart that is. This explains the Superbowl ad fiascos of the dotcoms 5 years ago.
Posted by: hugh macleod | Feb 21, 2004 9:59:29 AM
Would this be similar to what amazon.com does? The suggested buys they send to me are invariably screwy because I buy gifts for family, friends, and co-workers in addition to myself. It makes the pattern very hard to predict.
Posted by: Scott Allen | Feb 21, 2004 2:07:45 PM
A VC